Renaming a particular PD service fails with the following error:
“Invalid value for alert_grouping or account is not eligible to turn it on for this service.”
The Alert Grouping tags says:
" Please contact our Sales Team if you would like to upgrade to a plan with this feature suite"
I’m guessing that the PD service was probably created at some stage when the feature was available, now it’s not and PD won’t let me rename the service.
If I try to to delete the service, nothing happens. That is I get the usual advisory before deletion:
" Are you sure you want to delete this service? Events received on this service’s integrations will no longer create incidents."
There is no error when I confirm deletion is ok, but the PD service is not removed.